Terms

Conditions for Making an Appointment

1. Access
   • Access to the clinic is allowed only during a scheduled and approved consultation, (after) treatment or other reason. Free walk-ins are not permitted.
2. Age and identification
   • The minimum age for consultation or treatment is 18.
   • Identification with a valid passport or ID card is mandatory, in accordance with the requirements of the Health and Youth Inspectorate.
3. Consultation and treatment
   • All appointments begin with a free, no-obligation consultation. Based on this consultation, a decision can be made to start treatment immediately or schedule another appointment.
   • Each treatment requires a signed informed consent form, which discusses and records the treatment and associated risks.
4. Privacy and security
   • Appointments can only be made for yourself, not others, due to privacy laws.
   • Children under the age of 18 are not allowed in the clinic to ensure your safety and that of others.
   • Pets are not allowed in the clinic due to strict hygiene regulations.
5. Medical fitness
   • During the consultation, the doctor will assess your medical suitability for the desired treatment. If in doubt, additional information or a letter from your family doctor or medical specialist may be requested.
   • Pregnancy or breastfeeding is an absolute contraindication to all treatments. Please indicate this in advance. Our doctor will also go over this with you before treatment.
   • Certain treatments, such as fillers or botox, may require temporary discontinuation of blood thinners (if medically justified).
6. Health Statement
   • You are required to share any relevant medical information during the consultation, such as allergies, medication use and medical history.

Conditions for Canceling an Appointment

1. Timely cancellation
   • Appointments can be cancelled free of charge up to 24 hours in advance via phone, WhatsApp or email.
2. Cancellations within 24 hours
   • Cancellations within 24 hours or a no-show will be charged a €50 deposit for the next appointment.
   • Repeated no-shows may result in exclusion from future consultations, treatments, (after) treatments and check-ups.

Prerequisites for follow-up checks

1. Making an appointment
   • A follow-up checkup can only be scheduled via phone, WhatsApp or email, and after consultation with one of our physicians. It is not possible to schedule your own follow-up checkup online without approval.
2. Time of follow-up check
   • Follow-up checks can only be scheduled after a minimum of two weeks, provided there are no alarm symptoms.
   • Up to four weeks after treatment, we offer free corrections within the warranty period.
3. Cost after warranty period
   • If additional product or treatment is needed during the follow-up checkup after four weeks, additional charges will apply.

Terms and Conditions

1. Results and risks
   • The outcome of treatment may vary from individual to individual. Expectations and possible outcomes are discussed during the consultation.
   • Treatments have an aesthetic purpose; reconstructive major surgical treatments are not our offerings.
   • Complications or unforeseen side effects cannot be completely ruled out.
2. Photography and Dossier
   • Before and after photos are taken and stored in your medical record for quality control. These photos will be kept confidential and not used without permission.
3. Payments
   • Treatments should be paid immediately upon completion, unless otherwise agreed upon. Payment by debit card is our preference. Bills over €100 will not be accepted.
4. Liability
   • Aepril Clinics is not liable for treatments or results affected by information provided incorrectly or incompletely by the client.
   • We are not responsible for any reactions to treatments resulting from failure to follow aftercare instructions.
5. Rules of conduct
   • Respectful behavior toward our staff and other clients is mandatory. In the event of unacceptable behavior, we reserve the right to refuse treatment and deny further access.
6. Change of Treatment Plan
   • Our physicians reserve the right to refuse treatment if it is not in your best interest or appears medically irresponsible.
7. Use of Proprietary Products
   • You are not allowed to bring and use your own cosmetic products or devices during the treatment.
8. Clothing and Hygiene
   • Clients are asked to wear clean, comfortable clothing. Access to the treatment room may be denied for unsuitable hygiene.
   • Make-up must be removed before treatment can begin.
9. Guidance
   • Bringing companions is limited. Only one escort is allowed in treatment rooms, and only in exceptional situations (e.g. language barriers).

Terms of the Spring Deals

• Validity period: Treatment must be booked and performed before May 1, 2025 to qualify for the discount.
• Application: The discount applies to the promotion in effect that week, check our Instagram/TikTok for the current promotion.
• Not combinable: This promotion cannot be combined with other discounts, packages, offers or promotions.
• Booking conditions: The discount is valid for new bookings only and does not apply to treatments already scheduled or paid for.
• Limited availability: The promotion is valid as long as there are available spots. Full = full.
• Changes and cancellations: Aepril Clinics reserves the right to modify the promotion terms and conditions at any time or to terminate the promotion early.